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Greg Council

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Greg Council is the Vice President of Marketing and Product Management at Parascript.

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Apr 07, 2017    0

Less than two per cent of the global outsourcing market is affected by robotic process automation (RPA). And yet, some estimates show that the growth of RPA use may approach 90 per cent year-over-year, according to an interview with Everest Group VP Sarah Burnett at a recent seminar organised by Accenture.

In this day of artificial intelligence applied to everything, the thought that service providers have only scratched the surface with automation for their own services could be...