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Project Management

Design thinking: a way forward for the outsourcing and offshoring industry

Posted: 04/22/2016 - 20:30

A look at the picture below shows that design thinking is all about starting with the customer and ending with the customer. This really sounds like very old wine in a new bottle. But, please do remember: a lot of very old wine actually tastes really good.   The offshoring/outsourcing industry has grown significantly. However, the industry still struggles to show the value-add - and more so prove that it is adding value to its customers.

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